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Terms and Conditions

FocuzTorus.com is running through some clean and compact terms and conditions which are obviously intended to ensure a good move for both the company as well as its valuable clients. Before using our services the clients are required to read the user agreement and agree to all the terms and conditions. The terms and conditions of FocuzTorus.com are listed below for your reference;

•    Booking Conditions

Before booking with us, the clients have to make sure that they are 100% fit to make a travel. We promise to manage tour with minimum 2 persons and maximum 15 persons. Booking has to be done before one month so that we can make necessary arrangements and be prepared with your tour packages. The clients are required to pay a certain amount while booking with us. The customers are necessary to provide authentic information when you book with us. Booking conditions are subjected to change without any notifications.

•    Payment Modes and Conditions

While you decide to enjoy the services with us, some advance payment should be made. The balance has to be   completely paid before the start of the services.

The payment can be done through Wire Transfer to our bank and credit cards. We allow Master and Visa Credit cards. Upon coming in India, the payment can be made in cash. In case of payment through credit card, a little amount of bank processing fee would be pertinent on the amount being paid by credit cards. Please ensure that you have provided us with the correct credit card billing information. We have the right to do random checks in order to minimize credit card fraud.

FocuzTorus.com charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is not refundable. The service charges patently rely on the services that are involved in your tour packages. The customers shall be totally responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

Bookings made through the FocuzTorus.com affiliate channel do not be eligible to earn payback points. FocuzTorus.com possesses the right to charge additional fees for certain things. FocuzTorus.com further reserves the right to change any and all fees from time to time, without any notice.

•    Cancellation and Refund Policy

It is obviously implicit that there shall be no refund at all if the Client does not or cannot make use of any of the services like hotels, sightseeing, rides, cruises, meals and optional tours etc. Following are the Cancellation Period Percentage of Cancellation:

•    From booking date till 15 days prior to departure, 10 % will be deducted from the total amount paid.
•    7 Days prior to departure, 30 % will be deducted from the total amount paid.
•    3 to 7 Days prior to departure, 35 % of Package Cost.
•    Less than 24 hrs to 3 Days prior to departure, 40 % of Package Cost.

•    Discount Program Policy

All efforts will be made honestly to keep up the contract made by our organization with its customers. The clients can expect a few discounts from us regarding tour packages and other services.

•    Travel Insurance Policies

Unless clearly provided by FocuzTours.com in any specific service, obtaining sufficient insurance coverage is the duty and option of the user. We do not provide any insurance policy covering the expenses for accident, sickness, loss caused by theft, or any other reasons. You must check the accuracy and correctness of the policies and in case of any errors reported to the same, FocuzTours.com will not be responsible for it.

•    Free Offers/Gifts

Most of the time we offer admiring offers and gifts including T-shirt for customers in order to enhance the relationship between us and you.

•    General Policies

We are not be answerable for any delays and alterations in the program or expenses invited directly or indirectly caused by natural hazards, flight cancellations, accident, breakdown of transport, climate, sickness, earthquakes, closures and blockades owing to political turmoil or any such incidents.

We will not be in charge for any loss, injury or harm to person, property, accommodation, transportation or other services, resulted by dangers, fire, accident, breakdown in machinery or equipment, wars, civil disturbances, strikes, riots, thefts, epidemics, and any other causes beyond our control.  FocuzTours.com is responsible only for the transactions that are done by the User through us.

For further information, please do not hesitate to contact us at contact@focuztours.com.