The User Agreement
Personal information can be whatever thing that can be utilized to recognize or contact an individual such as his name, address, date of birth, marital status, contact information, ID issue and expiry date, financial records, credit information, medical history, where a person travel, and intentions to acquire goods and services etc.
Gathering of Personal Information
The client may be requested for personal information anytime he is in contact with Focuz Tours. Focuz Tours collects the personal information of the client only when he makes a reservation or purchase from our website, when the customer register with us, or subscribe to our newsletter etc, when the client participate in surveys or provide us with feedback, and when the client connect with us in any online or offline event, and promotions etc. If a client wishes to purchase travel and associated services through our Website, he must give us exact Personal Information such as clients name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name of the person traveling.
It is to be noted that Focuz Tours do not collect personal information about the client when he browses to our site. The client is not required to give any personal information unless and until he opts to make a purchase and other services from our site. We take reasonable steps to make certain that the client’s personal information is correct, complete and up to date every time we collect or make use of it.
Use of Personal Information
The personal information we gather from the client really makes possible for us to keep the client to be familiar with Focuz Tours latest product announcements, offers, promotions and events. Focuz Tours also used to make use of the personal information to develop our product offering, to deliver products and services, content and advertising. At times, Focuz Tours utilizes personal information to send the client vital notices and communications relating to the benefits or advantages our products and services. We also may use the personal information to inform the clients regarding the changes to the terms, conditions and policy.
Focuz Tours may collect personal information from our clients and provide that information to other parties such as advertisers, for marketing and promotional purposes. Even if we do so, the information will not be in a form that will help any third party to distinguish the client personally. Focuz Tours welcome the client’s right to ask us not to process his personal data for marketing purposes.
Collection and use of personal information provided not by the Clients
Focuz Tours may collect a few information of the clients such as browser, operating system, occupation, language, pin code, unique device identifier, location with the intention that we can better recognize or appreciate customer behavior and improve our products, services, and advertising. Focuz Tours also track the internet address of the areas from which people visit us and examine this data for trends and statistics. Though, whatever the fact is, the individual user remains secret.
Passing Personal Information to Third Party
It is a true fact that at times, Focuz Tours may give the client’s personal information to the third party only when it is necessary to process your booking, enquiry or participation. The client’s details may be passed to the third party so as to process and arrange for the products and services that the client request or verify your participation. Hence, we pass the personal data’s to third party only to process client’s travel arrangements. It has to be kept in mind that when the client submit his booking or request to Focuz Tours or take part in our proposals, the client is agreeing that we may utilize and transfer your personal information in this manner.
Cookies are very common with nearly all the websites. A ‘cookie’ is a small data file which a website server stores on his computer so as to gather information about a clients visit and to remember him when he visits again later. Quite a few of Focuz Tours web pages exercise cookies so that we can serve you better and to personalize clients experience at our site. The focal intent that Focuz Tours makes use of a cookie is to be familiar with or recognize users and to personalize the client’s visit by customizing web pages for their use.
It is guaranteed that no personally identifiable information about a client, such as name, address, etc, is gathered or stored in the cookies and the risk of passing information to the third parties could be avoided.
A cookie might be sited by our advertising server which is used for the purposes of trailing the effectiveness of advertising that is provided by Focuz Tours on our Website. Focuz Tours really agrees with the clients right to block any unwanted Internet activity, in particular that of dishonest websites. Despite the fact that, blocking Focuz Tours cookies may disable particular elements on the Website, and may create it unfeasible for the clients to obtain or utilize certain services available on our Website.
Focuz Tours used to encourage clients to register with us so as to reserve or book services on our website and to obtain benefits of our customization elements. All users who prefer to register on our site will be able to accomplish online dealings with us and to acquire services like Flights, Hotels, Car Rentals, Packages, and Cruises etc that are presented on our site. If the client registers with Focuz Tours, we will gather personal information from the client for the further dealings. The information that Focuz Tours collect may differ, but we only gather the information that are essential for the further dealings such as clients name, email address, mailing address, telephone number, travel preferences, passport number, user name and password etc.
If the clients decide not to register and take advantage of any feature of Focuz Tours site, they are welcome. If the client wishes not to register with us, then the information we gather from the client will be restricted. At times, the unregistered users might receive only a few services that we provide.
The registered as well as unregistered users has to keep in mind that Focuz Tours may reveal the Website member information if essential to do so by law, court order, or as demanded by other government or law enforcement authority. Focuz Tours reminds our clients that we are obliged to the law and enforcement of our country.
Focuz Tours mainly provides the services such as Family Fiesta Packages, Temple Tours, Adventure and Wildlife, Honeymoon Packages, Beach Vacation, Cultural/ Historical Tours, and Backwater Packages etc. The clients who wish to take advantages of these services that we process will have to provide their personal information so as to make sure further activities. We assure you that we will not share tourists order details such as their personal details like name, phone etc and tour details like hotel, itineraries etc.
Focuz Tours offers the services such as Flights, Hotels or Lodging, Car Rental, Bus, Train, Ferry, Cruise, Sightseeing Tour, Travel Insurance, and Visa etc in order to assure the safety and satisfaction of our clients. It is certain that the facilities that we process mainly require the client’s personal information and we give surety that all the information that you share with us will be kept top secret apart from the respective tour guide or respective company.
Focuz Tours make available the amenities of transportation especially flight services to our clients. We may provide the transportation facilities of international as well as domestic flights.
The availability of domestic flights such as Air Deccan, Air India, Air Sahara, GoAir Airlines, Indian Airlines, IndiGo Airline, Jagson Airline, Jet Airways, Jet Airways Konnect, Kingfisher Airline, Paramount Airways, SpiceJet Airlines, JetLite, Kingfisher Red, and MDLR Airlines etc.
The availability of international flights such as Aeroflot Airline, Air Astana , Air Canada, Air France, Air Mauritius, Asiana Airlines, Austrian Airlines, British Airways, Cathay Pacific Airways , China Airlines, China Eastern, Airlines, Delta Airlines, Egypt Air, El Al Airline, Emirates Airline, Ethiopian Airlines, Etihad Airways, Gulf Air, Iran Air, Japan Airline (JAL) Kenya Airways, Kuwait, Airways, Malaysia Airlines, Northwest Airlines, Oman Air, Qatar Airways, Royal Jordanian Airline, Royal Nepal Airlines, Saudi Arabian Airline, Singapore Airlines, South African Airways, Sri Lankan Airlines, Swiss International Airlines, Syrian Arab Airlines, Thai Airways International, Turkish Airlines, Uzbekistan Airways, and Virgin Atlantic Airways etc.
Focuz Tours will be committed to make available the client’s journey as possible as satisfied especially with the airways and all other Flight operators mentioned throughout the site are property of the respective owners. We reassure that we will not share any personal information with the third party but we will share flight information only with flight Service Company, for an example if we have booked ticket from indigo airlines we will share tourists flight details only with them, in order to make sure that the client’s journey is more trouble-free.
Focuz Tours used to take proper technical measures which are aimed to avoid unauthorized or unlawful processing of personal data and accidental loss or damage or harm to the personal data of our clients.
Precautions from the Client’s
It has to be kept in mind that Focuz Tours contains links to other web sites. So when a client clicks on one of these links, he is entering another website and also plainly creating a chance to spread his personal information to the third parties for which Focuz Tours has no responsibility. The client is solely in charge for keeping the secrecy of his password and his site membership account information.
Focuz Tours truly value the opinions and comments from our clients which is optional. Suggestions and comments are always welcome. We understand that the feedback from our clients lend a hand for us to make improvements to the Focuz Tours site and to develop its services. The customer feedback and information are kept secret as well.
Resolving Clients Concerns
The clients are always free to express their concerns regarding our policies, information and services. Focuz Tours will respond and try to solve those concerns as soon as possible.